Everest Group

Everest Group is excited to attend one of the year’s most anticipated technology events – AWS re:Invent 2025 – where innovation, cloud strategy, and the future of AI converge. Our experts Kaustubh .,Yugal Joshi, Amy Fong, Ronak Doshi, Abhishek Singh and Zachariah K Chirayil will be on-site! If you’re attending, we’d love to meet and discuss how Everest Group can help you navigate emerging technologies, optimize cloud investments, and unlock value from innovation. Reach out to schedule a meeting: Kaustubh ., Zachariah K Chirayil, Yugal Joshi, Ronak Doshi, Abhishek Singh, Amy Fong Register now: https://okt.to/aqwQFv #reinvent2025 #telecomteam #year9

How future-ready is your contingent workforce program? We’re conducting the Contingent Program Future-Readiness Assessment (#CPFA) - a global study exploring how enterprises are evolving their contingent workforce strategies to drive greater agility, efficiency, and value. We’re inviting HR, procurement, and talent leaders to share their perspectives through a short survey that will shape this industry-wide assessment. Your input will help: ✅ Benchmark how organizations are managing and optimizing contingent talent ✅ Identify emerging trends and best practices across industries ✅ Contribute to a forthcoming report on the future-readiness of workforce models globally Take the Survey: https://okt.to/0Y7w24 Get in touch: Krishna Sai Charan, Dileep Amanchi, PRACHI AHUJA, Harshita Chindalia #ContingentWorkforce #FutureReadiness #WorkforceTransformation #Survey #TotalTalent #HR #Procurement

The insurance industry is entering a new era one defined by the convergence of data, technology, and human expertise. What was once a process-heavy, compliance-driven business is now moving toward intelligent, outcome-focused operations. This shift goes beyond legacy modernization. It’s about transforming Systems of Record (#SoR) and Systems of Engagement (#SoE) into Systems of Execution, where intelligence is embedded directly into workflows to drive smarter, data-led decisions. In this context, Majesco’s acquisition of Vitech Systems Group, backed by Thoma Bravo, represents more than a merger it signals a pivotal step in the AI-driven reinvention of insurance technology, marking the industry’s transition from digital enablement to intelligent execution. Read the full blog: https://okt.to/K5xkXE Get in touch: Ronak Doshi, Vigitesh Tewary #EverestGroup #Insurance #ArtificialIntelligence #DigitalTransformation #InsurTech #Majesco #Vitech #AI #Automation #Innovation

The tech services industry is facing a paradox: AI is driving incredible efficiency gains, yet overall growth has stalled. In this latest Forbes blog, Everest Group’s Founder and Executive Chairman, Peter Bendor-Samuel, explores why the current AI wave will be deflationary for the industry at first and how a true rebound will come when enterprises rethink their operating models. Read on: https://okt.to/FDTWue

Workforce management is entering a new era. Contact centers are moving away from a people-only model. Humans, bots, and AI copilots now work together to meet customers’ expectations for fast, seamless support. In the first installation of our CX Tech Edge series, Everest Group expert Sharang Sharma and David Rickard explains how AI-led workforce management (WFM) is moving beyond static schedules to dynamic orchestration across people and machines. AI-led workforce management can: 🔹Adapt forecasts in real time 🔹Respect agent preferences to reduce attrition 🔹Treat bots and humans as one workforce 🔹Scale CX quality across the enterprise The future of WFM is not just scheduling. It is the strategic engine for customer operations in a human + AI world. Read the full insights here: https://okt.to/U2kOHT

As enterprises accelerate their adoption of AI and data-driven technologies, the demand for specialized, AI-ready talent is growing rapidly. Organizations now require deep expertise in machine learning, generative AI, NLP, reinforcement learning, MLOps, and AIOps, supported by strong foundations in AI ethics, governance, and responsible AI implementation. To bridge widening skill gaps, IT and engineering providers are building future-focused AI talent strategies investing in AI-driven learning ecosystems, certification programs, and inclusive, innovation-led workplaces that attract and develop next-generation professionals. Everest Group’s latest Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025 evaluates 33 leading IT providers, benchmarking them on market impact, vision, and capabilities. Accenture, Capgemini, Ciklum, Cognizant, Dexian, Genpact, GlobalLogic, Happiest Minds Technologies, HARMAN Digital Transformation Solutions, HCLTech, IBM, Infosys, LTIMindtree, Mphasis, NTT DATA, Orion Innovation, Persistent Systems, Randstad Digital, SLK, Sonata Software, Stefanini Group, Tata Consultancy Services, Tech Mahindra, UST, Virtusa, VVDN Technologies, Wipro, Lingaro, SDG Group, SG Analytics, WNS, 3i Infotech Ltd., R Systems The report helps enterprises identify the right-fit partners for their AI and data transformation needs while enabling providers to benchmark their talent maturity and readiness. Read on: https://lnkd.in/g2p4KePc Get in touch: Vishal Gupta, Mansi Gupta, Amit Anand, Abhigyan K., Aditya Amrut Pawar #EverestGroup #PEAKMatrix #AI #DataAnalytics #DigitalTransformation #AIMaturity #TalentStrategy #MachineLearning #GenerativeAI #FutureOfWork

True leadership is about pioneering what’s next. A big round of applause to NAB Innovation Centre India, TIAA GCC, and TransUnion GCCs, winners of the Leadership in New Capability Specialization category at the NASSCOM GCC Awards 2025, presented with Everest Group as strategic partner. The Leadership in New Capability Specialization Award honors GCCs that are leading the way in building advanced and specialized capabilities that drive global enterprise competitiveness. From NAB India’s agile legal capabilities to TIAA GC’s technology-driven transformation and TransUnion GCCs’ sustained excellence in innovation and domain expertise, these leaders are redefining what it means to be centers of excellence. Congratulations to all winners and nominees who continue to elevate India’s GCC ecosystem on the global stage! Learn more: https://lnkd.in/gvan3gEw Vikram Sharma Debasis Panda Oindrila Majumdar Deepak Gupta Bharath M Sundaram Rohitashwa Aggarwal Nikhil Malhotra Ashish Sehdev nasscom nasscom member connect Anish Sahay Srikanth Srinivasan Yash Vardan Singh #NASSCOM #GCCAwards2025 #Leadership #Innovation 

In today’s connected world, collaboration is the ultimate competitive edge. Congratulations to DBS Tech India and Walmart Global Tech India, winners of the Exemplary Value-adds through Ecosystem Collaboration category at the NASSCOM GCC Awards 2025, curated with Everest Group. The Exemplary Value-adds through Ecosystem Collaboration Award acknowledges GCCs that have strengthened value creation through powerful ecosystem collaborations and partnerships. By fostering connections with startups, academia, and industry partners, DBS Tech India and Walmart Global Tech have demonstrated how collaboration fuels innovation and drives global transformation. Together, they showcase India’s GCC ecosystem as a hub of collective innovation and enterprise value creation. Learn more: https://lnkd.in/gvan3gEw Maneesh Sehagal Balu Chaturvedula Bharath M Sundaram Rohitashwa Aggarwal Nikhil Malhotra Ashish Sehdev nasscom nasscom member connect Anish Sahay Srikanth Srinivasan Yash Vardan Singh #NASSCOM #GCCAwards2025 #Collaboration #DigitalTransformation 

The future belongs to those who invest in people today. Our heartiest congratulations go to Voya India and GSK GCC, amongst the winners of the Excellence in Building Talent for the Future category at the NASSCOM GCC Awards 2025, presented in partnership with Everest Group. The Excellence in Building Talent for the Future Award celebrates GCCs that are shaping the workforce of tomorrow by building future-ready talent and leadership capabilities. From Voya India’s commitment to nurturing next-generation talent to GSK GCC’s integration of science, technology, and human capital, these organizations exemplify what it means to invest in people and potential. We celebrate these changemakers for championing a people-first approach to innovation and growth. Learn more: https://lnkd.in/gvan3gEw Sharada Nandakumar Vaibhav Pandhari Harpreet Bedi Nilesh Kumar Bharath M Sundaram Rohitashwa Aggarwal Ashish Sehdev Nikhil Malhotra nasscom nasscom member connect Anish Sahay Srikanth Srinivasan Yash Vardan Singh #NASSCOM #GCCAwards2025 #TalentDevelopment #FutureOfWork

Enterprises are reimagining their Data and Analytics (D&A) strategies to build a solid foundation for AI moving from broad transformation programs to targeted initiatives that drive measurable business outcomes. As organizations modernize their data estates, they are prioritizing scalable platforms, reusable data products, and AI-infused workloads to enhance agility, accessibility, and decision-making. Data modernization, governance, and trust are now at the center of enabling AI-ready architectures that fuel innovation and real-time insights. Everest Group’s latest Data and Analytics (D&A) Services PEAK Matrix® Assessment 2025 evaluates 24 leading providers, benchmarking them on market impact, vision, and capabilities. Accenture, Akkodis, Capgemini, Coforge, Cognizant, Deloitte, DXC Technology, EY, EXL, Genpact, HCLTech, IBM, Infosys, Kyndryl, LTIMindtree, Mphasis, NTT DATA, PwC, Sonata Software, Stefanini Group, Tata Consultancy Services, Tech Mahindra, UST, Wipro The report offers in-depth provider profiles, insights on buyer priorities, sourcing trends, and recommendations to help enterprises accelerate data transformation and unlock AI-driven growth. Read on: https://okt.to/bpC2NF Get in touch: Vishal Gupta, Mansi Gupta, Chetan Dabade, Ishi Thakur #EverestGroup #DataAndAnalytics #AI #DigitalTransformation #DataModernization #DataStrategy #PEAKMatrix #Analytics #TechnologyInnovation #CloudTransformation