🍂 Giving Thanks from the uPerform Team 🍁 As we gather and reflect this Thanksgiving, we’re reminded how much we have to be grateful for. 💛 Our clients and partners – for your trust, collaboration, and continued commitment to helping your staff perform better. 💡 Our uPerForum community – for your energy, engagement, and the insights you share that strengthen our collective impact. 🤝 Our team – for your dedication, innovation, and passion for empowering organizations around the world. From all of us at uPerform, thank you for being part of our journey. Wishing you a warm, restful, and gratitude-filled Thanksgiving! 🦃 #Thanksgiving #Gratitude #uPerformCommunity #ThankYou #Teamwork
uPerform
Software Development
Elkridge, MD 8,599 followers
Reinforce learning and improve satisfaction with just-in-time EHR training that's timely, relevant and functional.
About us
uPerform is a just-in-time learning and support platform that helps health systems and global enterprise organizations get the most out of their EHR, ERP, HCM and other software investments. Empower users with role-based, in-application support and scale your training strategy with tools that accelerate content creation and delivery. Learn more at www.uPerform.com.
- Website
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https://www.uperform.com/
External link for uPerform
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Elkridge, MD
- Type
- Privately Held
- Specialties
- user adoption, software adoption, online help tools, recording tools, authoring tools, digital adoption platform, change management, digital transformation, in application help, elearning, training, healthcare, healthtech, and hit
Products
uPerform
Digital Adoption Platforms
uPerform is a just-in-time learning and support platform that helps health systems and global enterprise organizations get the most out of their EHR, ERP, HCM, and other software investments. Empower users with role-based, in-application support and scale your training strategy with tools that accelerate content creation and delivery. An independent study qualified time and cost savings for uPerform clients, including: - 45% reduction in time away from the job for learners - 15% reduction in time end-users spent searching for content - 40% reduction in number of help desk calls per year - 40% reduction in calls to the help-desk
Locations
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Primary
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6085 Marshalee Drive
Suite 300
Elkridge, MD 21075, US
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SAP PartnerPort
Altrottstrasse 31
69190 Walldorf, DE
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50 Broadway
Suite 1, 7th Floor
London, England SW1H 0BL, GB
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Suite 9, 246 Pacific Highway
Crows Nest
NSW 2065, AU
Employees at uPerform
Updates
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🚀 Session Recap: Journey to Direct Answer — Getting to the Answer Faster At uPerForum Dallas, we loved hearing from Froedtert Health who shared how they've empowered users to find answers to their how-to questions faster with Direct Answer. Instead of digging through a detailed tip sheet, AI summarizes the precise guidance faster, so clinicians focus less on the EHR, and more time on their patients. Through real-world testing and data-driven insights, Rachel Uhrman, Supervisor, Clinical Informatics Portfolio, and Keith Bilello, Portfolio and Technology Coordinator, showed how Direct Answer delivers instant, accurate responses — saving time, improving efficiency, and reducing frustration. 🔍 What stood out: - Turning search challenges into opportunities with AI-driven answers - Empowering clinicians to focus on patient care instead of searching - Redefining success with fast, intelligent information delivery A heartfelt thank you to Rachel Uhrman, Keith Bilello, and the Froedtert Health team for sharing your creativity and commitment to improving the learning experience for all uPerform users! #uPerform #uPerForum #uPerForumDallas #DirectAnswer #AIinHealthcare #HealthTech #DigitalHealth #HealthIT #ContinuousLearning #InnovationInAction
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✨ Session Recap: Unlock the Magic of uPerform Copilot What an incredible session at uPerForum Dallas with Baylor Scott & White Health, where attendees explored how the team harnessed the power of uPerform Copilot to prepare users with learning resources and notifications for their Beaker go-live. Participants discovered how uPerform Copilot helped BSW earn Epic’s “Excellent” rating for their Beaker go-live by: 💡 Giving clinicians instant access to essential learning resources 📣 Delivering timely, personalized change communications 📈 Empowering continuous learning directly within Epic for every role A huge thank you to Sarah Bolick, Senior Manager, Technology Learning Services, for leading such an insightful session — and to the Baylor Scott & White Health team for sharing how innovation and collaboration are shaping the future of clinician training. #uPerform #uPerForum #uPerForumDallas #uPerformCopilot #HealthIT #DigitalHealth #HealthcareInnovation #TrainingExcellence #ContinuousLearning
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🎤 Thank you to everyone who joined us today at the National EPR Usability Forum! Our session, The Road to Optimisation: Strategies for Maximising EPR Usability, explored how organisations can put people and usability at the heart of digital transformation. A huge thank you to our presenters, Harm Mescher (Executive VP – International Sales) and Andy Kinnear (Healthcare Advisor), for leading such an insightful discussion — and to Deborah Egerton (Senior Product Implementation Specialist) for her contributions and engaging conversations throughout the day. We also want to thank everyone who stopped by the uPerform table to connect with our team, share their experiences, and learn more about how we’re helping trusts reduce EPR documentation time, boost adoption, and empower clinicians to work more efficiently. 📸 Here’s a look at today’s highlights! #EPRUsability #DigitalHealth #HealthTech #HealthcareInnovation #uPerform #EHRTraining #ClinicianEfficiency #DigitalTransformation
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📣 We’re gearing up for the National EPR Usability Forum: Usability by Design – Shaping the Future of EPRs! Join the uPerform team — Harm Mescher, Executive VP – International Sales; Andy Kinnear, Healthcare Advisor; and Deborah Egerton, Senior Product Implementation Specialist — as we share powerful insights to help NHS organisations unlock the full potential of their EPRs. 🎤 Don’t miss our presentation: The Road to Optimisation: Strategies for Maximising EPR Usability 🗓️ Wednesday, 19 November ⏰ 2:00 – 2:20 PM Discover how leading organisations are reducing documentation time, boosting feature adoption, and sustaining efficiency long after EPR go-live. 🔗 Register now to join us in London: https://lnkd.in/d7Pgkbuw #EPRUsability #DigitalHealth #HealthTech #HealthcareInnovation #uPerform #EHRTraining #ClinicianEfficiency #DigitalTransformation
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✨ What a night to remember at the CHIME Fall Forum Executive Dinner! Thank you to everyone who joined us, and to co-sponsors Nordic Global and Clearsense, for helping make it possible. Set inside the world-renowned Natural Bridge Caverns, Inc., one of the most spectacular showcaves in the world, the evening offered a stunning backdrop for connection and reflection. Surrounded by incredible natural formations and accompanied by the moving music of Operation Song, we had the chance to share stories, ideas and inspiration with healthcare IT leaders from across the country. The CHIME Fall Forum is always a highlight of the year — a time to celebrate progress, look back on what we’ve accomplished and reimagine how we can make an even greater impact together in the year ahead. #CHIMEFallForum #HealthcareIT #DigitalHealth #Leadership
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🚨 Breaking news: Asynchronous learning is transforming healthcare training! 🚨 From onboarding to ongoing education, health systems are rethinking how they deliver learning — shifting from classroom sessions to self-paced, workflow-integrated experiences that save time and boost efficiency. Our latest blog, “Asynchronous Learning 2025: Best Practices and Lessons Learned from the uPerform Community,” highlights how leading organizations like UCHealth, M Health Fairview, and Community Health Network are redefining the learning experience with measurable results. Discover key strategies, proven outcomes, and expert insights from the uPerform community shaping the future of healthcare education. 👉 Read the full article: https://ow.ly/L7x350Xqa4I #uPerform #AsynchronousLearning #DigitalLearning #HealthcareIT #EHRTraining #LearningInnovation #EpicTraining
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📆 Just under two weeks to go! uPerform is proud to sponsor the National EPR Usability Forum: Usability by Design – Shaping the Future of EPRs, taking place on 19 November 2025 at the ‘Walkie Talkie’ in London. Join Harm Mescher, Executive VP – International Sales, and Andy Kinnear, Healthcare Advisor, as they present actionable strategies for maximising EPR usability and driving digital transformation across healthcare organisations. This event brings together digital health leaders, innovators, and clinicians committed to improving the usability and effectiveness of EPR systems. Don’t miss your chance to be part of these essential conversations shaping the future of healthcare technology. 🔗 Secure one of the few remaining spots today: https://ow.ly/yVy650XotcZ #EPRUsability #HealthTech #DigitalHealth #HealthcareInnovation #uPerform #DigitalTransformation #ClinicianEfficiency
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🏅 Honoring exceptional engagement in learning! 🏅 We’re proud to recognize UT Health San Antonio as the 2025 uPlause Award winner for Top Content Engagement by Cohort (Small System)! This award honors organizations achieving the highest levels of engagement with content created and delivered through the uPerform platform. UT Health San Antonio is maximizing the power of uPerform to transform how clinicians learn — ensuring vital training and support materials are available when and where they’re needed most. By driving exceptional user adoption and utilization, they’re setting the standard for empowering clinicians and improving performance across their organization. 👏 Please join us in celebrating Andrea Munoz, Rosas Christopher, and the rest of the UT Health San Antonio team! #uPerform #uPlauseAwards #uPerForum #ContentEngagement #HealthcareLearning #DigitalHealth #HealthIT #HealthTech #ContinuousLearning
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Grateful for an incredible day of collaboration at Fairview Health Services! A huge thank-you to Derek Harley and the amazing M Health Fairview Education Team for hosting uPerform during an insightful immersion session. We met with dozens of dedicated healthcare professionals across two M Health Fairview sites, gathering invaluable feedback on their new Epic Learning Library Assistant (Ella), powered by uPerform Copilot. We’re inspired by your commitment to innovation, and we’re excited to continue our collaboration to elevate the support experience within Epic. #uPerform #MHealthFairview #EpicTraining #DigitalHealth #HealthIT #EpicLearning #EpicSupport #LearningInHealthcare #HealthTech
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