Cognizant’s approach to agentic IT operations aligns with the shift toward autonomous remediation and predictive insights that reduce operational debt at scale. If your team is exploring AI-based IT Ops modernization, I’d be happy to connect and discuss how organizations are applying these capabilities in practice.

Traditional IT Ops reacts — agentic IT Ops anticipates and accelerates. Reducing operational debt while enabling resilience, automation and business agility is the future enterprises can’t afford to ignore. The next competitive advantage is autonomous IT operations. 🚀

Love this direction. Most enterprises are drowning in operational debt, glued together by manual fixes and legacy processes that can’t keep up. AI agents flip the script, suddenly the system is watching itself, learning, preventing incidents, and giving teams their time back. That’s how IT stops being a cost center and becomes an engine for real change.

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When IT Becomes Intelligence Cognizant captures a decisive shift in enterprise technology where complexity no longer slows progress but fuels a smarter operating model. AI driven IT Ops turn reactive maintenance into predictive resilience, pushing organisations toward uninterrupted performance and higher value creation. This is how technology becomes a growth engine. By transforming IT Ops into an accelerator of change, enterprises unlock bandwidth for innovation, strategic focus, and competitive advantage. A strong blueprint for the future of resilient digital enterprises.

I want to openly share what happened during the recent Cognizant hiring process. I cleared all the initial stages — Communication Assessment, Aptitude Test, and Technical Assessment — which clearly means I was eligible to move to the next phase. I traveled nearly 500 KM to attend the interview, fully prepared and hopeful. But I was denied entry because my B.Tech CGPA was recorded as 6.02. Here’s the issue: 📌 6.0 CGPA ≠ 60%.(in intermediate (572/1000)=6.02 cgpa) CGPA and percentage are not the same, and converting them is not guesswork. The basic formula is: Percentage = CGPA × 9.5 So: My 10th CGPA: 9.5 → 90.25% Intermediate Marks: Above eligibility B.Tech: 8.06 CGPA → 76.57% (which is well above 60%) But because the portal showed 6.02 (from intermediate data entry confusion), I was filtered out — while some candidates with lower actual percentages were allowed to proceed because someone assumed “6 CGPA = 60%. that too in btech” u ruined my life,my confidence cognizant I am not asking for special treatment — just equal and accurate evaluation. I hope Cognizant ensures future drives apply criteria consistently and with proper understanding. Many students put in effort, time, and money — and situations like this shouldn’t happen.