Growth without systems is chaos. Many agencies scale the frontend faster than the backend, ultimately burning time, talent, and trust. In this episode of the DesignRush Podcast, Chris Kille, CEO of EO Staff, reveals how to build the three systems every agency needs to scale in 2026: - Delegation with a definition of done to ensure clarity before execution - Inbox triage to reclaim hours lost to reactive work - Operational infrastructure to scale ops before sales Kille’s message is clear: sustainable growth doesn’t come from more hustle. It comes from structure, clarity, and the confidence to let go. 🎧 Watch the full episode on Youtube or listen on Spotify & Apple Podcasts. Link in the comments