FedEx's Nancy Chiesa on nurse line's impact on workers' comp injuries

🚑Did you know? A large share of workplace ER visits aren’t true emergencies. That means: - Higher claims costs - Lost time for employees - More admin for HR and safety With nurse triage, workers get real-time guidance on where to go - urgent care, primary care, or self-care when appropriate. The result? Lower costs, faster recovery, and fewer headaches all around. https://lnkd.in/gG8REBKH #WorkersComp #NurseTriage #EmployeeHealth #WorkplaceSafety

How Moral Rhetoric Protects Unsafe Systems 1. Moral framing as personal heroism When someone frames themselves as “doing what’s right for the patients” or “the one who stepped up,” it creates a false moral hierarchy. This kind of language reframes collective action as moral weakness and paints individual compliance as courage. Effect: shifts attention from unsafe systems to personal virtue. 2. Blame inversion Phrases like “abandoning patients” or “walking out on care” flip accountability upside down. They move blame from executives who designed unsafe conditions to the workers resisting them. Effect: those enforcing accountability become the villains, while those perpetuating harm remain unseen. 3. Rhetorical triangulation Statements positioning oneself as “the reasonable middle” between “reckless unions” and “helpless patients” create a false balance. It divides collective efforts by implying moderation is morality. Effect: fractures solidarity by rewarding neutrality. 4. Language of inevitability Lines such as “someone has to take care of them” make harm sound unavoidable, like an act of nature rather than the result of deliberate policy and economic design. Effect: erases choice, diffuses outrage, and normalizes exploitation. 5. Appeal to emotion over evidence Emotional appeals (“I couldn’t just stand by”) replace data - staffing ratios, burnout rates, preventable harm - with sentiment. Effect: derails structural critique by centering feelings instead of facts. 6. Politeness as control Calls for “professionalism,” “civility,” "decorum," or “tone” in the middle of moral crisis act as silencers. They protect the comfort of the powerful at the expense of truth. Effect: keeps conversation focused on tone, not the harm itself. This kind of rhetoric functions as a defense mechanism for broken systems. It individualizes responsibility, isolates dissenters, and preserves the illusion of order while patients and clinicians shoulder the cost. Accountability begins by naming how language is used to obscure it. #PatientSafety #Nursing #Healthcare #LanguageAndPower #EthicalLeadership #CollectiveAction #SystemicChange #Solidarity #Safety #Strike #NursingLeadership #Ethics #WordsMatter

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The Manitoba Nurses Union has filed an unfair labour practice against Shared Health — a serious and troubling allegation against an employer that has repeatedly and dismissively ignored ongoing safety concerns. At the heart of this issue is safety — or rather, the lack of it. In 2020, Shared Health commissioned a report outlining numerous safety gaps in Winnipeg hospitals. That report, which confirmed many of the concerns nurses have raised for years, was never disclosed to MNU, even when the union was forced to proceed to arbitration over safety issues at Health Sciences Centre (HSC). That report should have been disclosed. Yet it only surfaced later, through a separate grievance. Since then, MNU has filed another safety grievance at HSC, and nurses — fed up with unfulfilled promises — have voted to grey list the facility. All of this raises critical questions. If Shared Health knew of these risks as early as 2020, why did it take two grievances and a grey listing to prompt action? Withholding such information not only undermines trust but also exposes a deeper issue — a lack of transparency and accountability in addressing safety hazards that put both nurses and patients at risk. Despite repeated promises to improve the culture of healthcare, meaningful change continues to come only after nurses are pushed to their limits.

More than 30,000 Kaiser Permanente nurses and healthcare workers just wrapped a 5-day strike across three states, citing pay and staffing concerns. Contract talks resume this week. For providers: wage growth and workload balance are front of mind industry-wide. For recruiters: expect continued pressure on compensation and availability as staffing becomes a key negotiation point. https://lnkd.in/ePdJT94P #Healthcare #NurseStaffing #Recruitment #LocumTenens

In the world of workers’ comp, early intervention makes all the difference — and Nurse Case Management (NCM) is one of the most effective, yet underused tools out there. When a nurse case manager gets involved early, they: -Guide injured workers through treatment -Improve communication between doctors, employers & insurers -Help speed up return-to-work timelines -Reduce claim costs without cutting care -Show injured workers that they’re supported — not just processed It’s not just about better outcomes — it’s about human connection and smarter claims management. Learn more here: https://lnkd.in/gurhyCFM #workerscomp #nursecasemanagement

Informal education can transform day-to-day practice for nurses and case managers by making learning continuous, practical, and patient-centered. Share short case debriefs, use microlearning modules during shift changes, and build peer mentorship moments to spread best practices in workers’ compensation case management. These approaches reduce knowledge gaps, improve care coordination, and support better outcomes for injured workers. Learn practical tools and ready-to-use resources at https://wix.to/EZt30l0 📚💡 #CaseManagement #NursingEducation #WorkersCompensation

Note: This is my perspective and with a personal experience! The Harsh Reality Behind Corporate Hospitals: Behind the polished lobbies and smiling nurses of corporate hospitals lies a truth few want to talk about. Nurses — the backbone of patient care — are being overworked, underpaid, and undervalued every single day. Many work 6 days a week, 9+ hours a day, often without proper breaks. Their pay barely covers basic expenses, and overtime or travel between hospital branches often goes unpaid. They are expected to ride their own bikes — even in rain or heat — to fulfill “operational needs,” with no transport or travel allowance provided. Leave requests are treated as defiance. Supervisors use guilt and pressure to ensure compliance. There’s no work-life balance, no benefits, and no recognition — just relentless exploitation disguised as “service.” And yet, these professionals continue to show up, care for patients, and give their best — even when the system gives them so little in return. If hospitals can invest crores in branding and infrastructure, they can invest in fair pay, humane schedules, and dignity for their caregivers. Because no hospital can claim excellence if its healers are broken inside. 💬 To healthcare leaders: It’s time to re-examine internal cultures and policies. Support your frontline teams — don’t just extract value from them. 👩⚕️ To all nurses and medical staff: You are the heart of the healthcare system. You deserve respect, rest, recognition, and fair compensation. 🙏 To everyone visiting a hospital: Please treat medical professionals with kindness and respect — it’s the least we can do for those who hold our lives in their hands. #Healthcare #Nurses #RespectTheProfession #CorporateAccountability #HumanityFirst

Henry Ford Hospital has announced RN pay increases. A quote: "On average, nurses will see a 5.3% salary increase in the first year of the implemented labor deal, with annual wage increases also included throughout the agreement, Henry Ford Genesys said in a news release." https://lnkd.in/gNcY8b4H

Healthcare workers across the country yearn for fair pay, but what truly fuels their discontent is the lack of time and resources. Many doctors, nurses, and therapists on the front lines of American healthcare say that staff shortages and the inability to spend time with patients make them feel that even at prestigious institutions, employers are no longer focused on providing high-quality care. "They have the resources to do their best, but they're not—it's both sad and frustrating," said Nicole Jiménez, a nurse at Kaiser Permanente in California. Recently, 31,000 Kaiser Permanente employees in California, Oregon, and Hawaii went on strike. While officials called it a "wage dispute," employees pointed to staff shortages as the root cause. Despite the company's claims of meeting government standards, frontline workers feel the quality of care is declining. Nurses also mentioned that Kaiser Permanente is moving away from its past "labor-management partnership" model—a system that involved doctors and employees in decision-making. "We all want to do our best to care for patients," said nurse Kim Mullen, "but with so few staff, we feel like we're never doing enough." #Medical