Beautiful to see what's happening with Just Listening in London, especially by GP friends. Although potentially the common practice of many professionals, the nuance and intention of GP's using in JL in London is wonderful. Even a chronic pain clinic using Just Listening under a GP lead. Case study: supporting a distressed older adult through Just Listening at their GP Practice - A GP had an appointment with a 90-year-old woman living alone with a history of psychosis. During their first meeting, she shared distressing beliefs involving surveillance and harm, which she attributed to external forces. Rather than offering medication, a common clinical response, the clinician chose to simply listen, respecting her wish to avoid treatment. The woman returned for follow-up visits, each time engaging in brief sessions where she was heard without judgement or intervention. Over time, she expressed gratitude and continued to share her thoughts, many of which remained delusional. With her consent, a neighbour confirmed the positive impact of these interactions. Thanks to Just Listening training, the GP felt confident in offering compassionate presence without escalating to services the patient did not want. A trained coach was later invited to provide additional support, allowing the clinician to maintain oversight while reducing the frequency of visits. This approach prevented unnecessary referrals and honoured the patient’s autonomy: demonstrating how Just Listening can be a powerful tool in primary care. See more about what the plans for Just Listening in London: https://lnkd.in/gwgR8Qu9 First research publication here with more to come: https://lnkd.in/g8ij5SWf We are truly valuing the Just Listening Therapeutic Community team and the 19 students who have just begun their yearly long training. An exciting time. Some frustration delivering services with such a small budget, but probably makes the human connection all the more special. Home grown South Australian group, having local and international impact. Chris Picton The Commission on Excellence and Innovation in Health (CEIH) Peter Malinauskas Mental Health Commissioner for South Australia
Just Listening in London: A GP's approach to compassionate care
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Vital wisdom!