To keep a virtual team connected, the fix isn’t “more meetings.” It’s shared purpose. Clear alignment. And strategic shots of connection. Thank you to The Globe and Mail and Gobi Kim for featuring me alongside Shannae Ingleton Smith and Justin Raymond in this piece on building culture in distributed and remote teams. 🤔 One of the biggest challenges I see? Distributed and remote teams “transacting” with each other instead of truly collaborating. 🧭 The solution starts with defining how we work together. → That’s why I recommend every team create a Team Working Agreement. Yes, it takes time to develop - but the ROI is real. → In our programs, we’ve seen double-digit increases in clarity, connection, and trust. That kind of alignment pays out dividends. 🗺️ A foundational step in this process? Map your team. → Who’s where? What time zones? Who’s hybrid - and from which office on what days? → This simple exercise builds empathy, reduces friction, and improves coordination. → Want to try it? Get the free mapping tool here: https://lnkd.in/eRTZnVUf 💡 Remote doesn't mean never together. Think of intentional gatherings as a “shot of connection.” → This is one of my favorite analogies from Annie Dean at Atlassian. → Atlassian research shows that just one well-designed in-person gathering can boost connection by 27% - with effects lasting 4-5 months. It’s like an inoculation for team connection. 💥 Case Study: a remote agency Shannae leads a fully remote company, Kensington Grey Agency Inc. She reinvests what could've been spent on an office lease into travel - sending groups of employees to meet clients in-person. This strengthens both external relationships and internal connection. Justin's team at Flexday supports Kensington Grey in building their intentional connection by matching them with a well-resourced office space for the agency members to gather for 2 days each month. 📖 Full article: https://lnkd.in/ervVgwmU 👇 What’s one thing your team does - virtually or in-person - to boost connection?
Predictive Project Management Strategies
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Most professionals get stuck in reporting mode. You know, endless charts, dashboards, and status updates. But real impact happens when you show: Why it happened. What’s next. ...not just what happened last week/month/quarter. Here’s the ladder to level up your data skills: Level 1: Reporting You build dashboards, clean data, make charts. Tools: Excel, Sheets, Power BI. Make no mistake. This is foundational. This is called "Descriptive Analytics," and your leaders must have it. However, think of it like electricity. They'll only appreciate it when it's gone. Level 2: Exploratory Analysis Now you're asking: • What patterns are in the data? • What metrics truly matter? • Where are the outliers? This is where you get to why something happened. Tools: Excel, SQL, Python. Leaders value explanations - especially when things aren't going well. Level 3: Pattern Discovery (Unsupervised ML) You start finding structure in messy data. No labels. Just hidden groupings. Examples: • Customer segments • Product groupings Tools: K-means & DBSCAN. Start delighting leaders with your new insights. Use Python in Excel to get started. Level 4: Predictive Modeling (Supervised ML) Now you’re using data like a crystal ball: • Will a customer cancel? • Will a loan default? • Will a deal close? Tools: Decision trees & Random Forests. Successful predictions provide the "why." It's magical. Use Python in Excel to get started. Level 5: Mindset Are you already good at Excel? You’re closer than you think. Steps 1 & 2? You’ve probably got that down. Time to step up into 3 & 4. Remember - it isn't a leap. It's just the next rung on the ladder.
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Smart CRM Basics Predictive Customer Behavior Modeling The Advantages of Predictive Behavior Modeling When Marketers can target specific customers with a specific marketing action – you are likely to have the most desirable campaign impact. Every marketing campaign and retention tactic will be more successful. The ROI of upsell, cross-sell, and retention campaigns will be more significant. For example, imagine being able to predict which customers will churn and the particular marketing actions that will cause them to remain long-term customers. Customers will feel the greater relevance of the company’s communications with them – resulting in greater satisfaction, brand loyalty, and word-of-mouth referrals. Enhancing Customer Segmentation for Personalization Predictive analytics refines customer segmentation by identifying patterns within data. By understanding customer segments on a deeper level, businesses can personalize their interactions, marketing messages, and product recommendations. This tailored approach fosters a stronger connection with customers, leading to increased loyalty. Anticipating Customer Needs Through Lead Scoring Lead scoring becomes more accurate with the integration of predictive analytics. By evaluating customer data, such as interactions with emails, website visits, and social media engagement, businesses can prioritize leads based on their likelihood to convert. This ensures that sales teams focus their efforts on leads with the highest potential. Optimizing Sales Forecasting Accurate sales forecasting is crucial for effective resource allocation and business planning. Predictive analytics in CRM analyzes past sales data, market trends, and customer behaviors to generate more accurate sales forecasts. This empowers businesses to make informed decisions, allocate resources efficiently, and capitalize on emerging opportunities. Transforming CRM with Predictive Analytics Predictive analytics is revolutionizing CRM by providing invaluable insights into customer behaviors. From personalized marketing campaigns to proactive churn prevention, businesses can leverage these predictions to enhance customer relationships and drive growth. As technology continues to advance, integrating predictive analytics into CRM systems is not just a strategy for staying competitive; it's a key component in building lasting customer-centric businesses in the digital age. #PredictiveAnalytics #CRMInsights #CustomerBehavior #DataDrivenDecisions #BusinessIntelligence #CustomerRetention #SalesForecasting #MarketingStrategy #EthicalCRM #DynamicPricing
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For all of us, time is the most valuable asset. In an organisation, where the leaders spend time signals the priorities, shapes culture and determines whether the organisation executes on what truly matters. Great time management, I have found, isn’t about squeezing more tasks into a day; it’s about aligning your time with critical outcomes and creating leverage through people, processes and decisions. Those who are good at this make the hour last longer. Why is time management key? It converts strategy to action. Your calendar is the operating system of strategy. If this calendar doesn’t reflect the company’s priorities, the organisation isn’t likely to achieve its goals. It frees time for what matters. Leaders create impact less by doing and more by enabling. Ensuring time availability for the right activities multiplies output. It improves decisions. Unrushed thinking and focused reviews improve judgement, reduce rework and prevent “urgent” fires. It is the signal for direction and culture. Teams copy leaders’ calendar management style. When the leader models deep work, prioritisation, preparation and learning, others in the team follow. What are the common obstacles? Tyranny of the urgent: Unplanned demands, whatsapp pings and what gets classified as “urgent” crowds out important work. Meeting creep: Meetings accumulate without a clear purpose or decision rights Ambiguous priorities: Undefined, unprioritized goals produce reactive calendars where everything feels equally important. Delegation gaps: Work gravitates upward when role clarity or trust is low; leaders become doers, choking bandwidth Context switching: Too much activity especially in different contexts leads to poor focus; 60 minutes of activity is then only 10 minutes of progress. Saying “yes”: Without guardrails, leaders accept more than their calendar can bear. What’s the fix? Define the focus. Translate strategy into key quarterly outcomes. If an activity doesn’t advance these, it’s a candidate to decline, delegate or delay. Design your ideal week. Time-block for people, performance, thinking and certainly for buffers Run meetings like decisions, not rituals. Ask for a pre-read with the question to be decided, options, data and recommended next steps. Start with the decision, then discussion. End with the owner, deadline and success metric. Schedule Important/Non-Urgent work first each week. Deal with urgent/important issues and define what “urgent” means with your team. Delegate for outcomes, not tasks. Reduce context switching. Batch similar work so you don’t have fragmented focus. Silence notifications during deep work. Install guardrails for what you say “yes” to Audit and iterate. Review your calendar monthly: What created impact? What can be eliminated? Your calendar tells a very important story. Read it. As someone said, "When you invest your time in what truly matters, balance follows and happiness becomes the dividend"
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I can see you're on mute again, Sarah..." Why 78% of Remote teams are failing? (And How to Fix It) Have you ever finished a virtual meeting and realized no actual decisions were made, despite an hour of everyone staring at their screens? The reality: We've mastered the tools of remote work without mastering the human element of collaboration. After coaching over 500 professionals through remote transitions, I've identified the hidden obstacles that even the most tech-savvy teams miss: 1. The Trust Deficit When you can't see someone working, the primitive part of your brain fills the void with assumptions. "Did they even look at that document?" "Are they really working or watching Netflix?" This trust gap creates a cycle where managers over-monitor, employees feel micromanaged, and psychological safety plummets. 2. The Collaboration Paradox Remote teams often swing to dangerous extremes: Too many meetings, creating Zoom fatigue and no focus time Too few synchronous touchpoints, creating silos and duplication of work Stanford research shows that collaborative overload reduces productive output by up to 42%, while insufficient collaboration leads to 26% more project delays. 3. The Digital Culture Vacuum The spontaneous moments that build culture in offices—grabbing coffee, celebrating small wins, quick hallway conversations—disappear in remote settings. Without intentional replacement, team cohesion disintegrates within 4-6 months. This framework has worked wonders for teams that were struggling with managing remote work and also reduced meeting time by 22%. Step 1: Establish Trust Through Clarity, Not Control Replace arbitrary "online hours" with clear outcome metrics Institute "no-questions-asked" flexibility alongside non-negotiable deadlines Create transparent dashboards that focus on results, not activity Step 2: Design Your Collaboration Architecture Implement "Meeting Tiers"—distinguish between decision meetings, working sessions, and updates Create "Deep Work Zones"—4-hour blocks where no meetings are scheduled (team-wide) Adopt asynchronous-first documentation that reduces meeting dependency Step 3: Engineer a Digital-First Culture Launch "Virtual Watercooler" moments (15-min team check-ins with no work talk) Use "Culture Buddies" to pair team members weekly across departments Create "Celebration Channels" focused exclusively on wins and milestones Remote work is supposed to be enjoyed by both parties. If that’s not the case, you need to address it right. What's one aspect of your remote collaboration that needs immediate attention? Follow Priya Narang Nagpal for more Career & Corporate training strategies! Repost 🔁 if found useful. #careergrowth #jobsearch #corporatetrainer #softskills #resumewriter #interviewcoach
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After many in-depth conversations with fashion leaders about implementing 3D technology and addressing the challenges that come with it, here are ten critical insights to consider before you take the plunge:👇🏾 1️⃣ 𝘾𝙡𝙖𝙧𝙞𝙛𝙮 𝙔𝙤𝙪𝙧 𝙤𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚𝙨: What specific goals do you aim to achieve with 3D technology? 2️⃣ 𝘼𝙨𝙨𝙚𝙨𝙨 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬 𝙄𝙢𝙥𝙖𝙘𝙩: How will integrating 3D affect your current processes and operations? 3️⃣ 𝙀𝙫𝙖𝙡𝙪𝙖𝙩𝙚 𝙄𝙣-𝙃𝙤𝙪𝙨𝙚 𝙎𝙠𝙞𝙡𝙡𝙨: Do you have the necessary expertise within your team, or will you need to invest in training or hiring? 4️⃣ 𝙐𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙 𝙩𝙝𝙚 𝙄𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩: Have you fully calculated the initial costs and ongoing expenses associated with 3D implementation? 5️⃣ 𝘿𝙚𝙛𝙞𝙣𝙚 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙈𝙚𝙩𝙧𝙞𝙘𝙨: How will you measure the success of your 3D initiatives? What benchmarks will you set? 6️⃣ 𝙄𝙙𝙚𝙣𝙩𝙞𝙛𝙮 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥: Who will be responsible for driving the 3D initiative and ensuring its successful adoption? 7️⃣ 𝘾𝙤𝙣𝙨𝙞𝙙𝙚𝙧 𝘾𝙧𝙤𝙨𝙨-𝘿𝙚𝙥𝙖𝙧𝙩𝙢𝙚𝙣𝙩𝙖𝙡 𝘾𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣: How will 3D technology impact collaboration between different teams, such as design, product development, and marketing? 8️⃣ 𝙋𝙡𝙖𝙣 𝙛𝙤𝙧 𝙄𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙀𝙭𝙞𝙨𝙩𝙞𝙣𝙜 𝙏𝙤𝙤𝙡𝙨: How will 3D technology integrate with the tools and systems you currently use? Are there compatibility issues to address? 9️⃣ 𝙋𝙧𝙚𝙥𝙖𝙧𝙚 𝙛𝙤𝙧 𝘾𝙪𝙡𝙩𝙪𝙧𝙖𝙡 𝘾𝙝𝙖𝙣𝙜𝙚: How will you manage the cultural shift that comes with adopting new technology? Are your teams ready for the change? 🔟 𝘼𝙣𝙩𝙞𝙘𝙞𝙥𝙖𝙩𝙚 𝙇𝙤𝙣𝙜-𝙏𝙚𝙧𝙢 𝙎𝙘𝙖𝙡𝙖𝙗𝙞𝙡𝙞𝙩𝙮: How will your 3D strategy scale as your business grows? Are you building a flexible foundation that can evolve with future demands? Which of these considerations resonates most with your organisation’s current challenges? 𝗛𝗼𝘄 𝗰𝗮𝗻 𝘄𝗲 𝗵𝗲𝗹𝗽? At INHOUSE, we understand that adopting 3D technology can feel overwhelming, and you may not have all the answers right now—but that's where we come in. We work with you to navigate the complexities of 3D integration; from strategy to design and training. Whether you're just starting out or looking to scale, we will guide you through every step! ☎️ Book a call
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Agile vs. Traditional Project Management? Why Not Both? 👉 I've noticed a pattern: Projects don’t fail because Agile is better than traditional project mgmt They fail because teams try to force-fit one approach instead of blending the best of both. 👉 When managing complex projects? The start is always uncertain. Some teams go all-in on Agile, thinking flexibility will solve everything. Others cling to traditional plans, hoping predictability will remove the mess. 👉 But reality? 🎯 Success comes from knowing when to flex and when to stay firm. ✅ Agile helps you adapt—embracing change when needed. ✅ Traditional PM keeps you grounded—ensuring structure and risk mgmt. 👉 Your project breakthrough might be in the balance: 🔹 Use Agile for incremental delivery & rapid feedback 🔹 Use Traditional PM for stakeholder alignment & risk control 🔹 Use both to navigate uncertainty with confidence So, The question isn’t: "Should we use Agile or Waterfall?" Instead, it’s: "Can we combine agility with structure to deliver real value?"
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Building a successful remote working environment is challenging. You have to build a culture of collaboration to do it effectively. Here's how we do it at Shoelace 👇 1️⃣ Communication Tools: A cornerstone of remote work is asynchronous communication. Tools like shared project boards & task management software are vital. We built our own OS on Notion that has all client portals, data, and task management built in to keep the workflow simple. Further, synchronous communication tools are just as important, if not more important. If your team isn't actively chatting, they aren't building relationships. Think of Slack as a non-negotiable element. Without it, your team is forced to rigidly engage with one another. 2️⃣ Flexibility: Embrace a culture that values flexibility. Respect individual schedules & understand productivity isn't confined to 9-5. Managers should focus on outcomes, not hours. We have unlimited vacation days, reward time off, no meeting Wednesdays, and half-day Fridays. 3️⃣ Virtual Team-Building: Regular virtual activities are essential. From coffee breaks to structured exercises, they can create a feeling of community. At Shoelace, we hold weekly all-hands update calls, weekly team collaboration sessions, and a monthly 'fun' meeting. 4️⃣ Transparent Communication: Establish open channels. Regular meetings and forums for sharing successes & concerns help maintain a connected community. We do a monthly all-hands call where senior management briefs the whole team on what's in the pipeline before it happens. We also provide updates in dedicated Slack channels and even have a channel to share our wins across client accounts and personal achievements, where the entire team can share and celebrate. 5️⃣ Skill Development: Training in a remote environment is key. Enhancing the skills of your team makes remote work more effective and rewarding. Recently, we started hosting a monthly learning session with an industry expert, which has gone over very well with the team. 6️⃣ Recognition Systems: Implement programs highlighting teamwork and incentivizing effective collaborative efforts. At Shoelace, we have a 'kudos' system, where we give kudos to team members and at the end of the month, they're tallied, and a few winners are chosen. 7️⃣ Mental Health Support: Offer resources like flexible schedules and wellness programs. Remember, mental health matters, especially in remote work. Again, similar to flexible schedules, we foster a culture of understanding. Our team is encouraged to take time off when needed. 8️⃣ Feedback Mechanism: Create channels for feedback. Act on this feedback to continually evolve. Being heard and seen is so important for improving team morale. We have multiple open channels for feedback, anonymous or otherwise, and we demonstrate that we listen and act on it. - Like this post? Like & comment below, and follow me for more high-value marketing insights.
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❓ What are some best practices for leading a virtual project team? Virtual teams can present unique challenges. How do we keep everyone aligned and engaged when our only connections are remote? Here are some practical tips for leading a virtual project team: 📢 Set Communication Ground Rules: Don't leave communication to chance! Is it Teams or Slack for quick questions, email for formal updates, or a project management platform for task assignments? Specify which tools to use for what types of communications. You should also encourage team members to share their working hours and availability to help manage expectations. 🎯 Optimize Virtual Meetings: Long, rambling virtual meetings can kill engagement, so ditch the round-robin status updates. Instead, use your meeting time for brainstorming, problem-solving, and decision-making. To create space for open discussion and feedback, share agendas ahead of time and incorporate interactive elements like breakout rooms and shared whiteboards. 🧩 Encourage Team Member Collaboration: Suggest that small groups of team members meet outside of regular team meetings to tackle specific tasks or problems together. These working sessions can help build trust and individual bonds. 👋 Schedule Individual Check-Ins: Schedule short, regular meetings with each team member to check in on progress, address challenges, and offer support. These meetings help to cultivate connections but also allow us to catch obstacles and potential delays early. Leading a virtual team requires intentional effort and clear communication. By implementing these best practices, you can foster a more collaborative environment, no matter the distance. #projects #projectmanagement ________________ 👋Hi, I'm Jami, a project management and planning consultant for mission-driven organizations. I write about my work and share strategies and advice for leading more impactful projects, teams, and planning. Follow me 🔔, comment 💬, and reach out ✉️ to keep the conversation going.
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MULTI-LEVEL QUALITY CHECKLIST: DAILY TASKS FOR INSPECTION, CONTROL, AND ASSURANCE LEVEL 1: Operator / Technician Level Focus: Task Execution & Self-Inspection Conduct equipment/tool pre-checks before starting work Verify correct raw materials or components are used Perform visual inspection for defects (scratches, contamination, etc.) Carry out first article inspection at the start of production Record process data and inspection results accurately Report any abnormalities, deviations, or non-conformities immediately LEVEL 2: Supervisor / Line Leader Level Focus: Process Monitoring & Quality Control Perform random spot checks on product quality throughout the shift Verify machine settings and process parameters at shift start Review and validate operator logs for completeness Monitor for trends or recurring defects Initiate corrective actions for any process or product issues Provide regular feedback and quality reminders to team members LEVEL 3: Quality Control (QC) / Inspection Team Focus: Product Verification & Defect Prevention Inspect incoming raw materials or components against specifications Conduct in-process inspections during production runs Perform final product inspections before packaging or shipping Check calibration status of measuring and inspection equipment Log and escalate all non-conformances using NCR forms Analyze daily quality data for trends or high-risk issues LEVEL 4: Quality Assurance (QA) / Management Level Focus: System Oversight & Continuous Improvement Audit production and QC records for compliance Review daily quality performance metrics (e.g., defect rates, yield) Track and address customer complaints and feedback Review process data to identify improvement opportunities Follow up on CAPAs to ensure resolution and effectiveness Confirm training and certification status of staff is up to date