Services Australia is to carry out a giant overhaul of its entire IT architecture over 10 years following a comprehensive review. The agency has mustered a nine-person taskforce - which includes CIDO Charles McHardie AM, Defence CIO Chris Crozier (GAICD) other agency executives and an undisclosed external advisor - to develop a 10-year ICT architecture strategy and plan by June 2025. A document, released just before Christmas under freedom of information and sighted by iTnews, shows that the year-long review of Services Australia's IT landscape and "long-term ICT architecture strategy" came out of an external review of the agency's "budget efficiency". #servicesaustralia #architecturereview #fedgov #canberra
The Capability Review document published is a well written document. Saw glimpses of intent to improve self-serving capabilities. However, it would be interesting to see how the increase in outreach and simplification of service delivery can be achieved..
10 years! What? To lock them into the past for another decade? This is crazy.
That better be a robust PMO.
Yes they are pivoting - in smaller capability chunks Sounds like the better way forward - let’s see how it’s handled
Agencies must develop a 10 year ICT Investment roadmap. A requirement of the DTA. Part of the Commonwealth Digital and ICT Oversight Framework. https://www.dta.gov.au/advice/digital-and-ict-investments/prioritisation#what_do_agencies_need_to_do
A tiny bit of insight or thought. Any organisation over 2000 staff has a (5 or 10 or 20) year strategy for (things that matter). Services Australia has had strategic plans for technology for a long time. They revise them frequently - as anyone should expect them to. They are routinely subjected to external reviews including of budget efficiency which almost always generate recommendations to adjust various strategies. My prediction is after the election there will be more budget reviews of both this and other departments leading to similar changes in "life of the estimates" core capability plans for quite a few agencies, regardless of which party wins the election.