Building a trauma-informed service system in Victoria

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At Transforming Trauma Victoria (TTV), we began with a clear question:  Who are we serving—and how do we build a service system that responds to their needs? To bring that vision to life, we established the TTV Network—a diverse group of over 200 Victorians, including people with lived experience, family, carers, clinicians, researchers, and service leaders. Together, we’ve delivered more than 20 co-design workshops, such as two dedicated community-led workshops with VACCA - Victorian Aboriginal Child and Community Agency, Foundation House, and Victorian Aboriginal Community Controlled Health Organisation (VACCHO), and held over 100 conversations and site visits, to shape and test the three core functions of TTV designated by the Royal Commission:  🔹 Capability uplift  🔹 Trauma-focused Therapeutic Service Delivery  🔹 Translational Research This process has informed our organisational strategy, supported the design of pilots and tools, and continued to guide how we implement and evaluate our work. Let's hear from Nikoletta A., who has been supporting us in one of our our codesign group, as she reflects on her experience with us. Then, we found a shared ambition for TTV. It is to embed trauma-informed practice across every door in Victoria’s mental health and wellbeing system—so that everyone can access the right support at the right time, and the workforce has the practice confidence to deliver evidence-based trauma treatment when it’s needed most. We are grateful to all members of the TTV Network whose time, expertise and insight continue to ensure this work stays grounded, responsive, and connected to community. For the next three weeks, we will be focusing on how we are bringing this vision to life through our metro and regional-based pilots. #mentalhealth #livedexperience

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